Industry Online Support 5.4.4
Free Version
Publisher Description
Industry Online Support - Access to more than 300,000 documents about Siemens Industry products
With the Industry Online Support App you have access to more than 300,000 documents about Siemens Industry products - any time and anywhere.
The app supports you, for example, in the following fields:
• Problem solving during the implementation of a project
• Troubleshooting of failures
• Expanding or restructuring your system
It also provides you with access to the Technical Forum and to further entries created for you by our experts:
• FAQs
• Application examples
• Manuals
• Certificates
• Product notes, and many others
The main functions at a glance:
• Scan your product codes / EAN codes for a direct display of all technical and graphic data (e.g. CAx data) about your Siemens Industry product.‑
• Send your product information or entries per e-mail in order to process the information directly at the workstation.
• Send your requests to Technical Support at your convenience. Detail information can easily be added using the scan or photo function.
• Use the offline cache function to save your favorites to your device. In this way you can call these entries, products and conferences even without network coverage.
• Transfer PDF documents to an external library.
• The contents and surfaces are available in six languages (German, English, French, Italian, Spanish and Chinese) – including a temporary switching to English.
More information about how to use the app can be found in the menu item “Help / Tutorial” or in this video:
https://support.industry.siemens.com/cs/ww/en/sc/2067
To be able to use all features as usual, you need authorizations for the app. The authorizations will only be used when you make use of the function.
These are the functions and the authorizations required for them.
Identity:
To send us feedback with your device information attached (only if the checkbox for reading out the device data is checked).
Read contacts:
To add a Siemens Contact Person to your own contacts.
Location:
To calculate a route to a Siemens Contact Person.
Photos/media/files:
Generally required to store data (your Favorites, your offline cache, your support requests, …) locally in the device.
Camera:
To scan a product code or attach an image to a support request.
WLAN connection information:
For web services data
About Industry Online Support
Industry Online Support is a free app for Android published in the Office Suites & Tools list of apps, part of Business.
The company that develops Industry Online Support is Siemens AG. The latest version released by its developer is 5.4.4. This app was rated by 3 users of our site and has an average rating of 1.0.
To install Industry Online Support on your Android device, just click the green Continue To App button above to start the installation process. The app is listed on our website since 2023-05-22 and was downloaded 27 times. We have already checked if the download link is safe, however for your own protection we recommend that you scan the downloaded app with your antivirus. Your antivirus may detect the Industry Online Support as malware as malware if the download link to com.siemens.industry.onlinesupport is broken.
How to install Industry Online Support on your Android device:
- Click on the Continue To App button on our website. This will redirect you to Google Play.
- Once the Industry Online Support is shown in the Google Play listing of your Android device, you can start its download and installation. Tap on the Install button located below the search bar and to the right of the app icon.
- A pop-up window with the permissions required by Industry Online Support will be shown. Click on Accept to continue the process.
- Industry Online Support will be downloaded onto your device, displaying a progress. Once the download completes, the installation will start and you'll get a notification after the installation is finished.
