Industry Online Support5.5.4
Publisher Description
Acess to SIOS Data, Forum & Support Request
With the Industry Online Support App you have access to more than 300,000 documents about Siemens Industry products - any time and anywhere.
The app supports you, for example, in the following fields:
• Problem solving during the implementation of a project
• Troubleshooting of failures
• Expanding or restructuring your system
It also provides you with access to the Technical Forum and to further entries created for you by our experts:
• FAQs
• Application examples
• Manuals
• Certificates
• Product notes, and many others
The main functions at a glance:
• Scan your product codes / EAN codes for a direct display of all technical and graphic data (e.g. CAx data) about your Siemens Industry product.‑
• Send your product information or entries per e-mail in order to process the information directly at the workstation.
• Send your requests to Technical Support at your convenience. Detail information can easily be added using the scan or photo function.
• Use the offline cache function to save your favorites to your device. In this way you can call these entries, products and conferences even without network coverage.
• Transfer PDF documents to an external library.
• The contents and surfaces are available in six languages (German, English, French, Italian, Spanish and Chinese) – including a temporary switching to English.
More information about how to use the app can be found in the menu item “Help / Tutorial” or in this video:
https://support.industry.siemens.com/cs/ww/en/sc/2067
About Industry Online Support
The company that develops Industry Online Support is Siemens AG. The latest version released by its developer is 5.5.4. This app was rated by 3 users of our site and has an average rating of 1.0.
To install Industry Online Support on your Android device, just click the green Continue To App button above to start the installation process. The app is listed on our website since 2025-06-03 and was downloaded 35 times. We have already checked if the download link is safe, however for your own protection we recommend that you scan the downloaded app with your antivirus. Your antivirus may detect the Industry Online Support as malware as malware if the download link to com.siemens.industry.onlinesupport is broken.
How to install Industry Online Support on your Android device:
- Click on the Continue To App button on our website. This will redirect you to Google Play.
- Once the Industry Online Support is shown in the Google Play listing of your Android device, you can start its download and installation. Tap on the Install button located below the search bar and to the right of the app icon.
- A pop-up window with the permissions required by Industry Online Support will be shown. Click on Accept to continue the process.
- Industry Online Support will be downloaded onto your device, displaying a progress. Once the download completes, the installation will start and you'll get a notification after the installation is finished.
Program Details
System requirements
Download information
Pricing
Version History
version 5.5.4
posted on 2025-06-03
Bug Fixes
version 5.5.2
posted on 2025-01-09
- Bug Fixes.
- Implementing Notifications
-Update SDK
version 5.4.4
posted on 2023-05-22
Our latest app update is designed to enhance your experience!
We've improved the app's user-friendliness and performance by streamlining the support process, implementing numerous small changes, and fixing many bugs.
Enjoy the update and an improved app experience!
version 5.2.1
posted on 2021-12-06
.Complete reworking/restructuring of the Support Request process
.Adaptations to Field Service Request and the Motor Assistant functionality
.Several small changes and bug fixes
.Adaptations & update of the scanner functionality
version 5.1.2
posted on 2021-12-06
New Update
Bug Fix
version 5.0.1
posted on 2021-02-03
. New and prize-winning app design
. Recording motor noises by using the app to conduct a quick motor - healthcheck
. Scan function - Optimizations and expansions
. Minor optimizations and bugfixes
version 4.6.0
posted on 2019-10-10
The update to version 4.6 provides the following new functions:
. Sharing via WhatsApp
Simple sharing of entries via WhatsApp
. Offline use of HTML5 manuals
Save HTML5 manuals on your own mobile device so you can use them offline
. New entry type "Brochure/catalog"
. Handling of the contract number
version 4.5.1
posted on 2019-03-19
New functions in version 4.5
. Comparison with mySupport of the web portal
. Easy creation of a field service request.
. Minor optimizations and bugfixes
We will be happy to receive your feedback at the e-mail address feedback-ios.industry@siemens.com.
Thank you very much!
version
posted on 2016-10-11
NOTICE: Favorites/support requests from version 3.6 CANNOT be transferred.,New functions of version 4.1,• Expanded offline functionality,• New operating concept,• Writing functions in the forum.,Your feedback is welcome.,Just write us an email to feedback-android.industry@siemens.com,Thank you!
version 2.1.1
posted on 2012-09-26
Several fixes and updates
